Solutions mobile officer - high wycombe

Overview

We are seeking Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.

Job Title: Mobile Security Officer
Pay Rate: £13.39 per hour
Shift Pattern: Sat and Sun days 0700 to 1900; Mon and Tue nights 1900 to 0700
Location: High Wycombe
Role Requirements: Full UK Manual Driving Licence & SIA Door Supervisor Licence

Knowledge and Skills Needed

• Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner.
• Ability to observe and accurately record incidents as they occur.
• Physically fit for the environment of the workplace.
• Smart appearance whilst representing the company image.
• Punctual in attendance.
• Able to work with minimal supervision.
• Proficient with mobile phone technology.

What Benefits will you receive

• Company vehicle provided for patrols
• Financial support for SIA Licensing and renewals
• Company Pension Scheme
• Life Assurance benefits
• Career progression, training, and development opportunities

Additional benefits via our ReWard membership

• Discounted gym memberships
• Savings at major retailers and travel providers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 Employee Assistance Programme

Main Duties

• Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Control access to the client’s premises, examining documentation to ascertain authenticity and authority to gain access.
• Monitor CCTV and alarm functions where provided, be aware of their operation, and respond as required.
• Assist and escort visitors to their destinations within the client complex when required.
• Submit detailed reports on health and safety issues and crime to the relevant authority, verbally or in report form as required.
• Carry out routine search procedures in a sensitive manner, including vehicles, buildings and persons, in line with Company policy.
• Deal with incidents falling within the security remit and report all incidents to the relevant authority.
• Provide a locking service as required, locking doors and gates as directed by the client.
• Serve as a point of contact and information centre for staff and visitors.
• Maintain first aid qualifications to meet Company requirements under health and safety regulations (as required).
• Maintain a log of all visitors, incidents and other records required by the client.
• Maintain the client's key safe and record all movements of keys within the client's premises.
• Identify suspicious persons and actions and report such circumstances.

Must Haves

• Valid SIA Door Supervisor Licence
• Full UK Manual Driving Licence
• Previous experience in a mobile security role (preferred but not essential)
• Strong customer service and communication skills
• Ability to think quickly and solve problems under pressure
• Positive attitude towards people and challenges
• Ability to work independently and respond flexibly to different locations

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”

Why Work For Us? Apart from joining our friendly team we offer uniform, SIA licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.