Role: Parts Sales Team Leader
We are seeking a motivated and experienced individual to lead, manage, and inspire the Parts Sales team to achieve and surpass sales targets. The successful candidate will develop strong customer relationships by providing expert knowledge and delivering exceptional customer service.
Key Responsibilities:
1. Achieve own and team sales targets.
2. Monitor sales performance against KPIs and implement corrective actions as needed.
3. Translate overall sales targets into team and individual objectives.
4. Distribute targets fairly based on customer allocation and team member skills.
5. Track daily team performance and foster a positive, competitive environment.
6. Plan and execute promotional activities in collaboration with management.
7. Evaluate the success of campaigns and adjust strategies accordingly.
8. Report on sales and marketing activities during weekly management meetings.
9. Maintain up-to-date knowledge of products, market trends, competitors, and pricing.
10. Ensure team members are trained on the TPS brand, product features, and benefits.
11. Conduct regular performance reviews and provide developmental feedback.
12. Motivate the team through creative incentives and recognition programs.
13. Engage the team with promotional activities to boost sales.
14. Recruit and induct new Parts Sales staff as necessary.
Minimum Requirements:
* Previous management experience with a focus on customer service.
* Experience working with KPIs.
* Full UK Driving License.
About Swansway:
Founded in 2003, Swansway has grown from five dealerships to twenty, representing brands like Audi, Volkswagen, Land Rover, and Honda. We operate various facilities including trade parts centers, repair centers, and fleet sales. Our family-owned culture emphasizes caring, honesty, and pride, making us a great place to work.
Employee Benefits:
* Company pension scheme
* Life assurance
* Holidays increasing with service
* Long service recognition
* Cycle to work scheme
* Annual flu vaccination
* Product and service discounts
If you thrive in a family-oriented environment and are passionate about sales and leadership, apply now to join Swansway!
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