40 hours per weekHybrid/Belfast based role - please note we are currently only accepting candidates based in Northern IrelandSalary tbcSodexo rewards and benefitsOnsite gym accessRequirements:Full UK driver's licenceMinimum 5 years' residency Job IntroductionSodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.We are seeking an experienced Quality Assurance Manager to lead quality, compliance, and continuous improvement across a complex contract environment.You will be responsible for ensuring all services, systems, and outputs meet required legislative, regulatory, and contractual standards, while providing independent assurance to clients and senior stakeholders.What you'll do:Lead the implementation, maintenance, and continual improvement of an ISO-certified Quality Management System (QMS)Develop and deliver the Quality Assurance Strategy and Quality Assurance Plan across all contract service areasEnsure compliance with all relevant legislation, regulation, and applicable standardsLead internal and external audits, including certification, surveillance, and re-certification auditsProvide independent assurance on service quality, compliance, and performanceIdentify, assess, and manage quality and compliance risksProduce clear, evidence-based reports for senior stakeholdersPromote a strong culture of quality, compliance, and continuous improvement across teams and supply chainWhat you bring:Significant experience in a Quality Assurance / Quality Management role within a regulated environmentProven experience implementing, maintaining, and improving an ISO-certified QMSExperience developing and delivering Quality Assurance Strategies and PlansStrong background in compliance with legislation, regulation, and recognised standardsDemonstrable experience of internal and external audit delivery and certification managementExperience working within complex service or contract-based environmentsExperience collaborating with clients, contract managers, and supply chainsStrong understanding of Quality Management Systems and assurance methodologiesExcellent analytical, investigative, and problem-solving skillsAbility to provide clear, evidence-based assurance on complex systemsStrong communication skills, including senior stakeholder reportingAbility to influence, challenge, and drive continuous improvementHigh levels of integrity, independence, and attention to detailWhat we offer:Opportunity to lead and shape quality assurance across a high-profile contractA key strategic role influencing service delivery, compliance, and performanceAutonomy to develop and embed quality frameworks and improvementsExposure to senior stakeholders and complex operational environmentsA culture focused on continuous improvement and professional developmentWorking with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your every day actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part ofsomething greater? Apply today!Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications