Biometric Operations Analyst
iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance.
For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose.
Location: London Waterloo - Hybrid - at least three times per week
Comp: £50k-£60k (Base) + Company Performance Bonus (10%) + Share Options + iProov Benefits
Join us at the forefront of biometric technology, where your work will shape the performance, fairness, and reliability of cutting-edge products trusted globally.
We’re looking for a hands-on, solutions-focused analyst who thrives at the intersection of data and operations. In this role you will be optimising and configuring biometric systems, diving into data-driven investigations, and supporting cross-functional initiatives that ensure our biometric platform is robust, ethical, and continuously improving.
Identify configuration improvement opportunities
Understand the potential impact of configuration and model changes on the wider biometric platform
Facilitate the deployment of new biometric systems/models:
Understand the potential impact of deployment
Optimise the configuration
Track performance as it progresses into production
Design and use analysis and diagnostic tooling:
Collaborate with the Data Team
Communicate trends to the wider business
Tune and utilise alerting systems and performance tracking dashboards
Investigate performance concerns
Work with Product and Engineers to reduce risk of Front-end changes:
Provide Guidance on the potential effects of front end changes
Perform analysis on data samples
Optimise configurations
This role blends hands-on data analysis, and cross-functional collaboration to ensure our biometric platform is fair, reliable, and continuously improving. Python
25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
~ Growth Shares allocated after passing probation (6 months of service)
~ Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
~ Work Overseas Perk - Work globally for up to 2 weeks
~ Life Assurance
~ SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
~ Award winning L&D platform with personal allocated training budgets
~ Enhanced paid family leave
~ Pension - 5% employee, 3% employer
~ Flexible hybrid working environment
~ Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
~ Free access to WeWork discounts and free online well-being sessions
~ Private Health cover including Dental, Optical, and Audiology
~50% off monthly gym memberships
~ Apple watches significantly discounted based member vitality status
~ Weekly rewards – Free coffee with Café Nero
~ Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
~ Up to 25% cashback at Waitrose when buying healthy foods
~Discounts on Weight Watchers
~50%-80% off Comprehensive Private Health screenings
We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected.
We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.