SUMMARY OF THE ROLE
* Project Support Coordinator
* Salary depending on skills and experience
* Working from either our Teesside or Hixon office (Hybrid working available)
Mammoet, the global leader in engineered heavy lifting and transport, is seeking two proactive Project Support Coordinators to join our UK Project Management team. This is a pivotal role designed to facilitate the transition to our new harmonized way of working, bridging the gap between legacy practices and our future operational systems.
As a primary point of contact for the regional team, you will act as a facilitator for change, ensuring our people are supported, our processes are seamless, and our data remains at the highest standard of integrity.
Reporting into the Project Manager, this is a full-time, permanent position based at either of our Teesside or Hixon locations.
WHAT YOU’LL BE DOING
In this role, you will be the "boots on the ground" support for system and process integration. Your focus will be on driving adoption and operational excellence through:
* Implementation Support: Providing hands‑on assistance to colleagues across multiple disciplines during and after the transition to new scheduling and ERP software.
* Knowledge Development: Identifying training gaps and leading the solution by delivering virtual and in‑person demonstrations and workshops.
* Data Stewardship: Working continuously to improve and maintain accurate data within the system, covering personnel, equipment, and stock.
* Engagement & Communication: Creating "lessons learned" documentation and monthly newsletters to keep the wider team informed and educated.
* Reporting: Providing qualitative and quantitative insights to Senior Management through ad‑hoc reporting and data analysis.
WHAT YOU’LL NEED
To be successful in this role, you should be a tech‑savvy professional with a passion for helping others navigate change.
Essential:
* ERP Experience: Practical knowledge of an Enterprise Resource Planning system (e.g., SAP or similar).
* Digital Proficiency: A high level of computer literacy and the ability to learn new software quickly.
* Education: Minimum A‑Level standard or equivalent.
* Communication: Strong interpersonal skills with the ability to explain complex processes to diverse audiences.
Desirable: An understanding of one or more of the following workstreams:
* Sales and Tendering
* Operations and Execution
* Asset Management
* Finance or Project Control
WHAT YOU’LL GET
* Salary depending on experience
* Fantastic company bonus scheme
* 25 days holiday plus bank holidays, with extra days for length of service
* Buy and sell holiday scheme
* Enhanced maternity and paternity leave
* Employee wellbeing programme with EAP and counselling available
* Training and development opportunities
* Life assurance.
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