Key Responsibilities
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As a Retail Shift Manager, you will have the following responsibilities:
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* Motivating and supporting your team to deliver exceptional customer service and achieve targets
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* Solving problems quickly and delegating tasks effectively to ensure smooth shifts and store operations
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* Creating an environment where colleagues can succeed alongside you, with a focus on teamwork and collaboration
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* Managing store operations and colleague teams in the absence of the Store Manager and Deputy Store Manager
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* Handling freshness, cash processes, inventory and stock management to ensure efficient and effective store operations
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* Providing excellent customer service every time they visit your store, with a focus on ensuring a positive experience
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Requirements
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To be successful in this role, you will need:
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* Experience leading a team to achieve targets in a fast-paced environment
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* The ability to effectively delegate tasks and motivate your team
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* Patience and a friendly manner with the ability to remain calm in any situation
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* A passion to thrive as a key part of the Store Team
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* A proactive and encouraging approach to help colleagues develop themselves and store operations
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Benefits
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As a Retail Shift Manager, you will enjoy:
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* A competitive hourly pay rate based on equal opportunity and pay structures
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* An extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts
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* A generous benefits package designed to support your well-being and life outside of work
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* Paid holiday entitlement (pro rata)
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* Enhanced family leave
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* A pension scheme
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* Long service awards
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* 10% in-store discount
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* Opportunities for career progression
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Our Culture
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We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Our company culture is built on respect, fairness, and a commitment to making a positive impact in our community.
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If you're a motivated and organized individual who is passionate about delivering exceptional customer service and leading a team, we'd love to hear from you!