We are seeking experienced SME Account Handlers to join our clients team. This is an exciting opportunity to be a part of a dynamic office with a strong leadership team and a focus on growth and development. Responsibilities Manage inbound/outbound communication with warm leadsHandle existing accounts and provide exceptional customer serviceWork closely with the SME team to drive business growthContribute to the training and development of junior team members Qualifications Proven experience in SME account handlingStrong communication and interpersonal skillsAbility to work independently and as part of a teamKnowledge of insurance industry practices and principles Day-to-day Engage with warm leads and existing accountsCollaborate with the SME team to drive business growthContribute to the training and development of junior team membersWork 3 days in the office and 2 days at home Benefits Competitive salary up to £35k+Opportunity to work with a strong leadership teamFlexible work arrangement with 2 days working from homeContribution to the growth and development of the SME team If you are an experienced SME Account Handler looking for a new opportunity, we would love to hear from you.