Customer service administrator

Customer Service Administrator Are you a confident communicator with strong administrative skills & passion for delivering excellent customer service? Our client, a well-established utilities business based in Redhill, is looking to recruit a Customer Service Administrator to join their friendly and close-knit team. This is a fantastic opportunity for either a graduate looking to kick-start their career or an experienced/customer service professional seeking a varied & rewarding office-based role. Key Responsibilities: Acting as the first point of contact for customers via telephone & email Managing incoming enquiries & directing them to the appropriate department Supporting the onboarding of new customers & setting up new subscriptions/accounts Processing customer payments over the phone Assisting customers with account setup, pre-payment arrangements & general account queries Maintaining accurate customer records & updating internal systems Providing general administrative support across the business About you: Excellent communication skills, both written & verbal Confident & professional telephone manner Strong IT skills, including MS & database systems Full UK driving licence & access to a vehicle is essential The Package: Salary of £28,000pa Monday to Friday, 9am-5pm 25 days holiday BH If you’re looking for a varied role where no two days are the same and want to join a business where you’ll genuinely make an impact, we’d love to hear from you