JOB PURPOSE:
Grow and develop territory revenue for existing and new service lines within the brand image and deliver profitable revenue in line with margin expectation. As a field and video Sales Consultant you’ll develop customers who have shown an interest in moving with Pickfords, develop a strong relationship and instant rapport. It’s important that you understand our customers and that moving can be a daunting experience – your natural approach will ensure that customers are at ease when making important decisions.
RESPONSIBILITIES:
- Demonstrate professional and responsible selling at all times
- Building strong relationships with customers
- Up sell and introduce partner revenue streams
- Liaising with business partners to develop future relationships
- Working within the framework of a dynamic sales team both selling from site and on video.
- Liaising closely with the Customer Service and Operations teams.
- Be prepared to get involved at every opportunity
KPI’s:
- Achieve annual revenue targets
- Sales productivity target
- Quarterly sales reviews- Conversions/margins/revenue targets
- Sales person of the year
- Sales activity league
SKILLS, KNOWLEDGE & EXPERIENCE:
- Previous field/video sales experience would be beneficial
- Good negotiating and influencing skills
- Excellent communication skills both written and verbal
- Ability to build alliances and maintain relationships
- Ability to understand both customer and competitive environment
- Good networking skills
- Commercial awareness
- PC and IT literate including Excel
- Experience within the removals industry would be beneficial
PERSONAL ATTRIBUTES:
- Consultative skills – understanding customer requirements and competitive environment
- Selling skills and concepts (influencing, listening, questioning, negotiating and gaining commitment)
- Organised and ability to work under pressure and deliver to deadlines
- Flexible, proactive and approachable