Business Intelligence Analyst
Grade: G7: £35,412 - £38,220
Directorate: Resources and Transformation
Service Area: Business Intelligence
Location: Civic Centre, Walsall (with flexible, customer-focused ways of working)
Make data matter for Walsall
Walsall Council is looking for a Business Intelligence Analyst to join our Business Intelligence Service and help turn data into insight that improves outcomes for our residents.
This is an exciting opportunity for an experienced analyst who enjoys working with complex datasets, you will support performance management, and analysis across the Council, but predominantly in Adult Social Care, producing high-quality reports, dashboards, and insights to inform evidence-based decision making and drive continuous service improvement. The role works collaboratively with services and senior colleagues to develop performance systems, enhance data quality, and create meaningful reports and visualisations using tools such as SQL, Power BI and Excel, contributing to the delivery of policy, service, and transformation objectives across the organisation.
About You:
* Outcome‑Focused: Use insight and performance data to improve services for residents, with a strong commitment to equality, inclusion and safeguarding.
* Analytical: Confident in interpreting complex data using sound analytical and research methods to produce clear, actionable insights.
* Performance‑Driven: Experienced in performance frameworks, using visualisation and reporting tools to monitor performance and improve data quality.
* Collaborative Communicator: Build effective relationships and communicate complex information clearly to a range of stakeholders.
* Technically Skilled: Proficient with relational databases and tools such as Power BI, SQL and Excel, with a willingness to learn new analytical approaches.
* Organised: Manage competing priorities effectively, delivering accurate work on time and maintaining strong attention to detail.
What We Can Offer:
* Professional Growth: Access to continuous professional development, a variety of training programmes, and support for further qualifications.
* Supportive Culture: Join a team committed to inclusion, well-being, and recognising your contributions.
* Flexibility: Hybrid working with core hours from Monday to Thursday, 8:45am–5:15pm, and Friday, 8:45am–4:45pm. Occasional work outside these hours may be required.
* Rewarding Work: Use adult social care data to shape strategy and policy, helping improve outcomes for residents and the wider community.
Please contact Tom Shepherd – or Janette Milligan - if you would like to know more about the role.
View Job Description & Employee Specification Here
Closing Date: 26th February 2026
Expected Interview Dates: 10th & 11th March 2026
This is a politically restricted post and may involve occasional evening or weekend working.
Join us and help shape better services for Walsall through insight and evidence.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your 'Supporting Information' – reflects your own voice.
This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Legislation imposes restrictions on political activity for certain local government employees. This position is designated as a politically restricted (sensitive) post as set out in Part 1 the Local Government & Housing Act 1989 and the Local Government (Political Restrictions) Regulations 1990 (LGO(PR)R 1990) [SI 851] and S.30 of the Local Democracy Economic Development and Construction Act 2009.
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment.
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.