Overview
General Assistant role at BM Caterers
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This role is Monday to Friday, 40h per week.
Responsibilities
* Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles; regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
* Listen carefully and take instructions from your manager; provide prompt and efficient service at all times.
* Communicate confidently with customers, gain feedback and respond to their needs to ensure a positive customer experience.
* Follow procedures and display good food safety practice at all times.
Qualifications
* Food Safety Level 2 and Health & Safety Level 2 certificates.
* Experience in a customer service environment; good merchandising skills and till experience.
Benefits
* An annual day off for your birthday
* Monthly masterclasses with Michelin-starred chefs
* Fully funded development courses ranging from levels 2 to 7
* Discounts and cashback at a wide variety of retail and leisure outlets
* Cycle-to-work scheme
* Freedom Friday – a paid day off to volunteer at a charity of your choice
* Free lunch every workday
* 24/7 access to the Mental Health Charter App
* Enhanced parental leave benefits
* Paid leave for fertility treatments
* Grandparent leave to support your loved ones with their new arrival
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Food and Beverage Services
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