Join us for your placement year in summer 2024 Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community. The Customer Services Intern is an exciting role for the opportunity to help shape change within our After Sales Department. We are the first point of call for many customers into the business and strive to deliver a great Customer Experience as the market leaders in the heating and hot water industry. You will be primarily responsible for: The internal Knowledge Base Supporting the Training Team Able to be a great communicator between advisors and management Fulfilling the role of Customer Service Advisor as and when required The ability to help shape change and ensure that the department is evolving at a fast pace to keep up with external and internal demands Work independently but also as a valued team member Qualifications Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions. Our ideal candidate should: Have a Maths/English GCSE pass or equivalent pass Good communication skills The following skills and attributes would be a bonus but aren't essential to the role: Ability to drive customer service as a profession