Role: Sales Team LeaderLocation: Southend on siteHours: 37.5 hours per weekShifts: Mon-Sun between hours of 8am-8pmSalary: Up to £40,000 DOE bonus benefits CCA Recruitment are excited to be recruiting for a Contact Centre Sales Team Leader to join a thriving business. We are looking for a Team Leader with contact centre team leadership experience with strong people management skills. If you are experienced in managing a successful contact centre, then this is the role for you! The role of the Sales Team Leader: Coach and develop staff using performance management tools to improve KPI’s and personal objectives. Continuous coaching and development of team to continue business success. Support in recruitment process whilst representing and promoting excellent brand image. Produce data in relation to team activity to identify any coaching and development needs. Effectively communicate with your direct line manager providing recommendations. Document and deliver monthly 1:1’s. Remain up to date with procedures/processes and products and communicate this effectively to team. Skills needed as Sales Team Leader: Experience managing a successful contact centre team. Experience within performance management. Ability to understand data analysing team performance. Effective problem-solving and time management skills. Benefits of a SalesTeam Leader: 25 days hols bank holidays Casual dress Company pension Life insurance Private dental insurance Wellness programme Gym Membership Please follow the link to apply for this contact centre Sales Team Leader role based in Southend. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database.