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General manager - facilities

Slough
General manager
Posted: 2h ago
Offer description

Job Overview We are looking for an experienced and motivated Facilities Manager to join our Estates & Facilities team. This is an exciting opportunity to play a key role in ensuring the effective and efficient delivery of Support Services across Wexham Park. We Are Seeking Someone With Strong leadership and management skills. Experience in facilities or support services. Excellent communication and stakeholder engagement abilities. A proactive approach to service improvement and compliance. Main duties of the job As Facilities Manager, You Will Oversee the general management and provision of facilities services, including: Catering (patient feeding, staff catering, retail services) Domestic services (planned and reactive cleaning) Portering Security Linen and laundry Waste management Pest control Window cleaning PLACE assessments Premises Assurance Model (PAM) for soft FM services Ensure all contracts and contractors perform to the highest standards. Support the Associate Director of Facilities in delivering the service strategy and monitoring performance against KPIs. Provide expert advice on facilities policies and standards, reviewing processes in line with national guidance and patient expectations. Work closely with ward managers and matrons to enhance patient experience, particularly in food and cleaning services. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities Support on implementing any new policy change or initiatives proposed by NHSIE such as the recent proposal on new cleaning standards and the hospital food improvement programme. Ensure compliance with relevant: Technical and safety standards Other Statutory And Legal Requirements NHS Guidance Develop strategic and operational plans, which are consistent with the Trust’s aims and objectives. Ensure that the Facilities services are fully integrated into the Trust’s planning and performance processes. Ensure sufficient workable policies are in place for efficient delivery of service. Assist the Associate Director of Facilities in setting the directorate objectives and ensure regular monitoring of those objectives. Develop and maintain quality standards across all facilities services and actively report on deviations from the norm. Establish and develop policies and procedures for Hotel Services, Site and Security services. Participate in benchmarking activities using model Hospital data and with other acute Trusts. With the Associate Director of Facilities assist in the management of the Trust’s development programme, including assisting in the preparation of business cases; contribute to the delivery of such projects. Ensure spend is kept within overall resources. Assist with the Health and Safety management system within the Directorate and ensure a proactive approach to the management of safety. Responsible for compliance and risk management within departments under their control. To ensure that all information concerning patients, staff, contracts are held in strictest confidence and are not divulged to any unauthorised person. Human Resources Management. Ensure recruitment and retention of staff in accordance with the Trust’s policies. Ensure that all staff are appraised and appropriate training and development takes place in accordance with the principles of the Trust strategy and policies. Manage absence from work in accordance with Trust policies. Financial Management. Control costs within the budget available and ensure that income generation opportunities are maximised. Ensure an agreed planned and responsive facilities service, such as Planet FM is fully functional and meets agreed KPI’s. To be the budget holder for the facilities service, producing management information as required for the Estates and Facilities Senior Management Team. Manage the CIP programme, ensuring programme delivery. Monitor and report on income operations in catering and car parking. Deputise for the Associate Director of Facilities to cover periods of annual leave and sickness absence. Person specification Qualifications Essential criteria Degree in relevant qualification Evidence of CPD Relevant experience Desirable criteria Management qualification Experience Essential criteria 5 years management experience experience with change management experience of budget management Experience of leading a large team across sites Desirable criteria Experience of working in or for NHS or public sector organisations. Skills Essential criteria Ability to prioritise and get involved with operational issues as required. Sound working knowledge of Support Services Excellent project management skills. Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now

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