About us
Here at the Cube Hotel our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and our 'values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
We ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounts in our restaurant, and on hotel stays for you, your family, and friends.
We currently have an amazing opportunity to join the team as a Food & Beverage Assistant.
Requirements:
The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
For the right candidate we may offer permanent contracts.
Duties will include:
* Setting up and arranging tables and assisting with the preparation of event spaces
* Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders
* Taking drinks orders and serving drinks to guests at their table or throughout the
* venue
* Excellent food service skills delivering food from the kitchen to guests at the table, including the ability to carry three plates and to deliver drinks on trays
* Opening wine bottles at the table and pouring drinks for guests
* Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
* Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
* Maintaining a clean and well-groomed appearance, keeping to the uniform standards as given.
* Maintaining the presentation, cleanliness, and hygiene of the food and beverage area at all times, undertaking regular checks of the area, to ensure the facilities are appropriately presented and cleared to a high standard, and undertake cleaning duties as detailed in cleaning rotas
* Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
* Wiping down tables and chairs, removing rubbish and clearing event spaces, and keeping customers and work areas clean with a Clean As You Go standard adherence
* Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
* Be aware of the need to observe Health and Safety regulations and advise management of any irregularities.
* Ability to work well with other team members and to follow directions from supervisors- Experience in bartending or mixing drinks is a plus.
* Familiarity with restaurant operations and procedures
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Zero hours contract
Pay: £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
* Health & wellbeing programme
Ability to commute/relocate:
* Birmingham, B1 1RS: reliably commute or plan to relocate before starting work (required)
Experience:
* Catering: 2 years (preferred)
* Bartending: 1 year (preferred)
* Hospitality: 2 years (required)
* Customer service: 2 years (required)
Work Location: In person