Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We’re looking for Team Leaders to lead our in‑store Online teams and drive our performance forward for our customers. As an Online Team Leader you’re the driving force behind our in‑store Online team and as part of your role you will:
Responsibilities
* Create a team that delivers outstanding, friendly and helpful service to all our customers
* Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
* Build a supportive and performance‑driven culture where achievement and contributions are recognised and rewarded
* Analyse department data to identify opportunities to simplify and speed up processes and identify risks and solutions
* Ensure all policies, procedures and legal obligations are followed as specified by the company
* Have responsibility for ensuring all orders are picked, despatched and delivered within the required timescale, with a minimal number of substitutions
* Ability to build and maintain effective relationships
* Experience in developing and leading teams, coaching to build competence and confidence for high performance
* Strong operational and technical knowledge of the Online department
* Able to effectively plan, organise and manage own and direct reports’ workload
* Able to work to strict deadlines
Benefits
* Fully flexible shift patterns
* Six weeks holiday (including bank holidays)
* 15% discount in our supermarkets and convenience stores available from the day you join us
* Additional 10% discount card for a friend or family member
* Career progression and development opportunities
* Subsidised in‑store café or shop‑floor ranges
* Competitive pension and life assurance
* Healthcare/Well‑being benefits including Aviva Digital GP
* Morrisons MyPerks with discounts at high‑street shops, cinemas and gyms, and lots more
* Optional payroll charity donations
* A range of family‑friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
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