SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team!
The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and polices, achieving a balance between regional and group needs.
The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts.
Another element of this role will be supporting the provisioning and management of mobile device into our mobile device management platform.
What are the day-to-day tasks?
1. Take ownership of product issues to ensure problem resolution
2. Apply tools, techniques and processes to create and maintain an accurate asset register.
3. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
4. Contribute to external relationships to implement plans for the safe disposal of obsolete assets.
5. Validation of orders/requests from internal customers across the Group
6. Ordering and checking delivery of assets in accordance with agreed time frames.
7. Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate.
8. Participate in evaluation of the asset management process and recommend process improvements where appropriate.
9. Produces reports and analysis to support asset management activities and aid decision making.
10. Liaising with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms.
11. Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs.
What skills and knowledge are we looking for?
12. Strong Administration experience, ideally in Professional Services
13. Able to establish effective internal and external customer relationships at every level.
14. Able to anticipate and adapt to customer needs and requirements.
15. Ownership of issues through to resolution.
16. Proactive in their approach, thinks outside the box to offer innovative solutions.
17. Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology.
18. The following experience would be advantageous, however not necessary:
19. Experience of the mobile telephone industry (either network or hardware)
20. Working knowledge of Apple Business Manager and Intune
Benefits for our U.K. teams include:
21. The choice to work flexibly from home and the office, in line with our hybrid working principles
22. Bonus linked to company and personal performance
23. Generous 28 days holiday allowance, plus public holidays
24. Annual leave purchase scheme
25. Five days paid Caregiver/Dependant leave per annum
26. Five paid days off per year for volunteering
27. Private health care, discounted dental insurance and health care cash back scheme
28. Opportunity to participate in the company share scheme
29. Access to a range of retail discounts and saving