Clinical Administrator
The closing date is 26 May 2026
This post is not eligible for sponsorship.
The Children Young People Mental Health Service (CYPMH) is looking for an Administrator to join our admin team on a permanent basis supporting our Clinical and Administrative Teams.
We are inviting applications from individuals with excellent organisation skills, with an ability to work on your own, or as a member of the wider admin team.
The successful candidate will be:
* Able to communicate with staff, servicer users, visitors and carers in a professional manner, along with a good telephone manner.
* Computer literate with an ability to confidently use Microsoft office packages.
Main duties of the job
* Receive, allocate and dispatch internal/external mail in line with the Trust policy.
* To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
* Provide a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the Deputy Locality Admin Lead, Admin Coordinator, Team Administrator, Locality Admin Lead, Team Leader, Administration Assistant, Team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
* To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.
* Work collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
* To provide a secretarial function to the Team Leader and Deputy Team Leader.
* To arrange supervisions and PDRs on the Managers behalf.
* Attend and participate in team meetings and admin services meetings as required.
This is not an exhaustive list. Please see the Job Description for the full scope of duties.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Qualifications
* NVQ Level 3 in Customer Care or Business Administration - or equivalent experience.
Knowledge
* Awareness of issues in the Mental Health Network.
* Knowledge of a range of administrative procedures and practice.
Experience
* Previous experience as a Secretary/Administrator including diary management.
* Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
* Experience of supporting and minuting meetings.
Skills
* Ability to communicate effectively at all levels using e‑mail, telephone or face to face.
* Able to demonstrate skills in organising and prioritising of diaries and schedules.
* Accurate keyboard skills for producing reports and correspondence etc. including live note taking at RSA II or equivalent.
Personal
* Ability to work flexibly and comply with all requirements of post - including willingness to travel to different locations as needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£25,760 to £27,476 a yearPer Annum (subject to confirmation)
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