Location: Brighton
Salary: A GBP 26,457 per annum (A GBP 12.72 per hour)
Vacancy Type: Permanent, Full Time
Brighton College is seeking to appoint a College Protection Officer to join our College Protection team on a full-time, permanent basis.
Main Purpose of the Role: To be one of the first points of contact for visitors, staff and pupils visiting Brighton College, as well as on-site residents, on call officers and the nursing team. For this role, excellent communication skills and the ability to manage situations calmly are essential. Candidates must hold an SIA Door Supervisor licence.
General Duties and Responsibilities
* Provide five-star customer service at all times.
* Provide clear, concise, and accurate information to visitors, governors, staff, and pupils in a professional manner.
* Ensure all interactions are handled with courtesy and respect, even in challenging situations.
* Provide Security/Concierge Front of House presence on College properties.
* Be proactive regarding the security of the College, Prep School, and offsite premises.
* Be alert for possible intruders.
* Man the Security Lodge when not required elsewhere.
* Liaise with organisers of events during duty shifts, including external clients, College staff, and pupils.
* Ensure the safety and security of pupils, staff, and governors on campus.
* Ensure the safety and security of visitors to the College.
* Monitor traffic and traffic control at specified times.
* Conduct basic investigations and report writing.
* Unlock and secure exits, entrances, and buildings on College premises at designated times.
* Perform random patrols of College grounds and buildings.
* Respond to alarms (fire, burglar, etc.).
* Respond to emergency calls from staff, pupils, and the Health Centre.
* Respond to any other reasonable management requests.
Person Specifications
The successful candidate will have experience in the following areas:
* Must have a current SIA Door Supervisor qualification (essential).
* Customer service experience (essential).
* Genuine interest in working within a school setting.
* Excellent communication skills.
* Ability to stay calm in demanding situations.
* Friendly and approachable manner.
* Ability to interact with all types of people with courtesy and tact.
* Ability to work as part of a team.
* Good IT skills.
Hours of Work
40 hours per week (Monday to Sunday) on a rota system between 06:30 and 23:00. This includes some weekends and bank holidays. Hours may vary but will average no more than 40 hours per week over the rota period (currently seven weeks). Flexibility with working hours is essential. Overtime at generous rates outside of core hours is available occasionally.
Holidays
23 days plus bank holidays, increasing to 28 days plus bank holidays after 2 years of service (including 3 days between Christmas and New Year when the College is closed).
Benefits
* Contributory pension scheme with employer matching contributions up to 9%.
* Life cover after passing probation.
* Complimentary lunch.
* Free tickets to College performances.
* Learning and development programmes.
* Employee benefit and discount platform.
Wellbeing
* Subsidised gym membership, including yoga, Pilates, meditation, and use of gym and swimming pool.
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