Overview
Fixed Term Contract - ending on 31st December 2025. Seasonal Retail Sales Assistant. 4 hour contract. There is potential for seasonal colleagues to be taken on permanently after the initial festive contract.
Responsibilities
* Join the busy peak period and be the heart of the retail store, welcoming customers with a friendly smile and inspiring them to read, learn, create, or play.
* Help manage deliveries and seasonal stock; the role can be physically demanding, including stairs and heavy stock.
* Follow planograms for key product areas and, when possible, use creativity in non-planogrammed spaces to catch the eye.
* Provide excellent customer service, drive sales, and contribute to a welcoming store environment.
* Support the team to ensure the store runs smoothly during the festive period.
Festive Mission
* Excite and delight: inspire customers to read, learn, create, or play with our products.
* Loyalty ambassador: help customers plan a Christmas well spent and show value at The Works.
* Merchandising: implement planograms and creatively display products to attract attention.
* Deliveries: assist with heavy deliveries, price and label products, and keep stockrooms organized.
* Have fun and be your authentic elf-self while connecting with brand, colleagues, and customers.
Skills / Behaviours
* Genuine, positive, and customer-focused with a passion for our brand and products.
* Resilient and able to handle a fast-paced retail environment, multitask, and manage busy days.
* Stock management capability, including sorting, pricing, and merchandising deliveries.
Our Purpose and Values
To inspire reading, learning, creativity and play.
* We are Crafty — Smart with what we’ve got.
* We are Caring — Heart in every action.
* We are Can-do — Energy that gets it done.
We are committed to an inclusive culture where everyone feels able to be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and will consider reasonable adjustments for interviews upon request.
Note: This description retains the original job intent and does not introduce new facts beyond what was provided.
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