Location: Rushden (Hybrid)
Full Time – Permanent Position
Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.
We have an exciting opportunity for a Linux Technical Support Consultant to join our team!
What we can give you:
1. 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
2. Hybrid working – home and Rushden office
3. Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
4. Employee Referral Scheme
5. Flexible benefits package that aims to offer something for everyone
6. GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
7. 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
8. To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
9. Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
10. Private medical cover from 12 months
11. Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme
Role Purpose:
The role is within a small team, working for one of Getronics biggest customers, providing Linux support and administration to a number of RedHat Linux VM’s. The role involves assisting with design and delivery of new VM’s, systems administration and operational tasks, patching and upgrading the VM’s and hosts, participate in projects, create, and maintain quality documentation, contribute to teamwork and improvements, all based on industry best practices.
What to expect:
12. Provide BAU tasks (incidents/service requests/changes) ensuring SLA’s are met.
13. Supporting, configuring, patching, updating, upgrading of Linux systems according to best practices and standards
14. Monitoring and managing Security tasks to ensure operating systems are secure
15. Working with other team members and the client to manage patching schedules
16. Knowledge sharing and documentation
17. Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.
What we expect from you:
18. System administration including:Redhat and skills including upgrades, migrations, deployments, and integrations.Experience/Knowledge of PAM, configuring system auditing, Enforcing security compliance,Tailor security policies, Security certificate management, Host security scanning, Microsoft Defender,Qualys Security Application, & RedHat Insights.Configuring, managing, and monitoring network connectionsWrite and troubleshoot Linux Shell ScriptsInstall/remove 3rd Party software as requested/required. Knowledge of Linux based Anti-Virus software
19. Experience in VMWare ESXi/vSphere administration including:Capacity ManagementVirtual Machine deployment.Virtual Machine backupsVirtual Machine monitoringESXi patching and upgrades.Virtual Machine fault diagnosisiLOM/Kernel upgrades SElinux
20. Ability to troubleshoot, research and diagnose root cause for an incident or problem
21. Excellent communication skills (both verbal and written)
22. Understanding of ITIL Service Management fundamentals
23. Knowledge of IT process tools such as Service-Now would be beneficial
24. Good client-facing skills
25. Experience of working in a similar ICT Managed Services environment would be beneficial
26. Collaborator but also be able to work on their own or with a multilingual / remote team.
27. Must be a well-organized, self-motivated individual and able to work with minimal supervision.
What to do next:
As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.
We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.