Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successfulpletion of probation.About Us: We are a dynamic and customer-focusedpany seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you’ll handle iing calls and emails from our valued customers. If you’re passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you!Responsibilities:
1. Answering inbound calls promptly and professionally.
2. Assisting customers with enquiries, resolving issues, and providing accurate information.
3. Responding to emails in a timely manner.
4. Maintaining a positive and empathetic attitude towards customers.
5. Collaborating with team members to ensure excellent service delivery.
Requirements:
6. Previous experience in a call centre or customer service role.
7. Excellentmunication skills, both verbal and written.
8. Ability to handle multiple tasks efficiently.
9. Proficiency in usingputer systems and software.
10. Flexibility to work on-site during probation and hybrid thereafter.
11. Benefits:
12. Opportunities for career growth and development.
13. Supportive and friendly work environment.
14. Health and wellness benefits.
15. Employee discounts and perks.
How to Apply: If you’re ready to join our team and make a difference, please submit your CV and a brief cover letter outlining your relevant experience to #4563866 - Martina Moore