Job Description
Senior IT Technician - MSPHertford | 3 Days Onsite, 2 WFH£32,500-£37,500 DOE + Benefits
A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work.
What You'll Be Doing:
* Deliver 2nd/3rd line support across client systems-remotely and onsite.
* Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365.
* Configure and manage virtualised environments (Hyper-V, VMware).
* Perform server patching, system updates, and software rollouts.
* Support LAN/WAN setups, VPNs, and network infrastructure.
* Maintain IT security, backups, and disaster recovery solutions.
* Assist with infrastructure upgrades and new tech implementations.
* Maintain accurate technical documentation and asset records.
* Provide guidance on cybersecurity and IT best practices.
What You'll Bring:
* Proven experience in a 2nd/3rd line support role within an MSP.
* Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms.
* Solid understanding of networking (TCP/IP, DNS, DHCP, VPN).
* Familiarity with backup solutions, RMM tools, and IT security practices.
* Excellent troubleshooting and communication skills.
* Ability to work independently and manage multiple priorities.
* Full UK driving licence and access to a vehicle.
* Relevant certifications (e.g. CompTIA, Microsoft, Azure Fundamentals) are a plus.
What's on Offer:
* Salary up to £37,500 (depending on experience)
* Hybrid working: 3 days in the office, 2 days from home
* 25 days holiday + bank holidays
* Healthcare scheme membership
* Pension scheme
* Ongoing training and certification support
* A friendly, supportive team in a modern office environment
If you're ready to take the next step in your IT career with a people-first MSP that values technical excellence and team culture, we'd love to hear from you.
Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat.
Key words: Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, Hertford, Hertfordshire, Welwyn garden city, luton, stevenage, enfield, barnet
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