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Infrastructure Support Engineer | Peiriannydd Cymorth Seilwaith
Reference: MAY20262564
Expiry date: 22:59, Sun, 14th Jun 2026
Location: Haverfordwest
Benefits: Please see the job vacancies homepage for a list of our staff entitlements, benefits and wellbeing support.
Salary Details: BS 26-29 (currently £32,916 - £36,573)
Hours of Work: Full-time 37 hours per week
Looking to build your career in IT infrastructure?
We’re seeking an Infrastructure Support Engineer to join our IT team in a developmental, hands-on role supporting servers, networks, virtualisation and security systems. This is an ideal opportunity for someone with early experience (or an apprenticeship / placement background) who wants to grow their technical skills in a supportive environment.
What you’ll do
* Assist with day-to-day infrastructure operations (servers, storage, virtualisation and networks)
* Monitor system health, dashboards, backups and alerts
* Carry out routine tasks, checks and basic diagnostics
* Resolve lower-level incidents and escalate complex issues to senior engineers
* Support backup, patching and basic security activities
* Maintain accurate documentation, asset and configuration records
* Work within ITSM processes (Incident, Request and Change)
What we’re looking for
* Practical experience in an IT infrastructure or technical support environment
* Basic understanding of servers, operating systems, networking or storage
* Ability to follow procedures and work methodically
* Good communication skills and attention to detail
* A strong desire to learn and develop in infrastructure technologies
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