Workshop Controller
Compliance Controller
Location : Erith, Greater London
Salary : Up to £36k basic
Monday – Friday 7am - 430pm
We are looking for an experienced Compliance controller which is very similar to a Workshop Controller to join our well established and reputable client in Erith.
The successful candidate will be responsible for the overall running of the workshop, managing the day-to-day operations to ensure the highest levels of customer service are maintained. The successful candidate for this Workshop Controller vacancy will be proud to be a part of this fantastic company with career longevity and security
Workshop Controller / Compliance controller Key Responsibilities:
• Oversee day-to-day running of the workshop, ensuring all jobs are completed within time frames.
• Ensure all work is carried out to highest quality standards and that customer requirements are met.
• Monitor the performance of the team, providing guidance and support when needed.
• Ensure that all health and safety regulations are adhered to.
• Liaise with other departments to ensure the smooth running of the workshop.
• Develop and implement strategies to improve performance and customer service.
• Monitor the progress of all jobs and ensure that they are completed within the time frames.
• Analyse customer feedback and identify areas for improvement.
• Ensure that all members of the team are adequately trained.
• Manage the budget of the workshop and ensure that it is kept within the allocated budget.
• Liaise with suppliers and ensure that all parts are ordered and delivered in a timely manner.
• Ensure that all vehicles are maintained in accordance with the manufacturer's guidelines.
Workshop Controller / Compliance controller Technical Skills and Requirements:
• Proven experience in a similar role, preferably within a motor industry background.
• Excellent communication and interpersonal skills.
• Ability to manage a team and delegate tasks.
• Good problem-solving and organisational skills.
• A high level of attention to detail.
• A good understanding of health and safety regulations.
• Good IT skills.
• A valid driving license.
Ideal candidate:
Proven experience in an operational service industry with strong customer focus.
Knowledge of HGV compliance and workshop operations.
Skilled in planning, scheduling, and ordering within a workshop environment.
Strong leadership and team development experience.
Confident in customer and supplier management.
Technical knowledge from qualifications or hands-on experience.
Familiar with Dealer Management Systems and workshop software (DMS, XENTRY, Truckfile).
Good computer skills and understanding of how quality and compliance drive business success.Benefits
• Generous Holidays
• Company pension
Consultant – Yvonne Martin - Octane Recruitment
INDOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade,
Engineering, OEM and various related industries.
Workshop Controller / Compliance Controller
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle
Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician,
PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial
Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV
Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop
Manager, Workshop Foreman, Workshop Engineer
Octane Recruitment cover a variety of different sectors including Technical, Mechanical,
Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance,
Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre,
Senior Appointments, Head Office Positions and Confidential Appointments.
All applicants for this Workshop Controller role are treated with 100% confidentiality