Head Receptionist
Step into the Spotlight – Lead Our Clients Front of House in Style!
Are you a Senior Receptionist or Reception Supervisor ready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.
As Head Receptionist, you’ll be the beating heart of front office — the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless.
What Makes This Role So Special?
This isn’t just a desk job — it’s a front‑row seat to unforgettable guest experiences. You’ll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality.
What they are Looking For
* At least 2 years’ experience as a Senior Receptionist (or Head Receptionist in a boutique property)
* A natural leader who can inspire, train and motivate their team
* Sharp organisational skills and impeccable attention to detail
* Confident using Opera PMS and Microsoft Office
* Fluent in English, with strong communication & numeracy skills
* A passion for luxury service, teamwork, and going above & beyond
Your Day‑to‑Day
* Lead, coach & inspire the Reception team to deliver seamless service
* Maintain high operational standards & support with training
* Maximise revenue through smart room allocation & upselling
* Collaborate with Housekeeping & Reservations to ensure smooth guest journeys
* Handle guest feedback with professionalism & flair
* Participate in Duty Management shifts and ensure front office excellence
Why You’ll Love Being Part of Our Clients family
* Instant access to your earned wages & financial wellbeing tools
* A paid day off for your birthday (because you deserve it!)
* 24/7 Employee Assistance Programme for you & your family
* Rewards for exceptional service moments
* Team appreciation events & regular recognition
* Friends & Family rates across all hotels in our group
* Real growth opportunities through training, development & internal promotions
If you’ve got the charisma, confidence, and care to lead from the front — then our client wants you at Reception.
Apply today and take your hospitality career to new heights.
Seniority level
Associate
Employment type
Full‑time
Job function
Administrative
Industries
Hospitality
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