Care Coordinator
Salary: £24,000–£26,000 (DOE)
Hours: 37.5 hours per week (flexible, including evenings & weekends)
Contract: Permanent
Location: Office-based – Uttlesford
Recruiting on behalf of a respected home-care organisation.
About the Role: We are working on behalf of a well-established, high-quality home-care provider in Essex who are seeking an organised, proactive, and compassionate Care Coordinator to join their growing team. This is an excellent opportunity for someone with strong care-sector experience who is ready to step into a pivotal coordination and leadership role supporting both staff and service users. As a Care Coordinator, you'll play a crucial part in ensuring that individuals receiving care experience dignity, independence, and consistency throughout their support. You will work closely with the Registered Manager to deliver a well-structured, compliant and person-centred service.
Key Responsibilities: Care & Service Quality:
* Coordinate high-quality home-care packages that meet regulatory requirements and company standards.
* Assess needs, develop personalised care & support plans, and ensure risk assessments remain current.
* Maintain accurate digital records and ensure documentation meets CQC expectations.
* Manage new referrals, accept care packages, and support with fee discussions when required.
* Investigate complaints, implement corrective actions, and share learning with the wider team.
* Contribute to delivering care when necessary and participate in the out-of-hours on-call rota.
Staff Support & Leadership:
* Provide supervision, support, and appraisal for care staff.
* Create staff rotas via the organisation's scheduling software.
* Monitor performance, sickness, annual leave and competence assessments.
* Work alongside the recruitment team to manage staffing needs and attend relevant industry workshops.
* Lead and participate in staff meetings, audits, and performance monitoring activities.
Compliance & Professional Conduct:
* Ensure the service meets the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.
* Keep up-to-date with CQC legislation and changes.
* Promote safeguarding, equality, and safe working practices.
* Support operational and strategic goals as set by the management team.
Candidate Requirements: Essential:
* Level 3 (or above) Diploma in Health & Social Care.
* Minimum 2 years' experience in a care/support worker role.
* At least 1 year's experience in a managerial, supervisory or coordinator role within a care setting.
* Strong organisational skills with the ability to multitask and work under pressure.
* Excellent communication skills—both written and verbal.
* Confident IT user (Microsoft Office, digital records).
* Strong people-management ability with a calm, professional approach.
* Full UK driving licence and access to own vehicle (business insurance required).
* Flexibility to meet service needs, including evenings/weekends and on-call duties.
What's on Offer:
* Competitive salary with guaranteed contracted hours
* 28 days' annual leave including bank holidays
* Workplace pension scheme
* Paid mileage and travel time
* Free training, mentoring and development
* Opportunities to complete Level 5 Health & Social Care qualifications
* Career progression within a supportive management team
* Access to a staff wellbeing hub
* IT equipment provided to support your role
Who We're Looking For: You will be someone who:
* Is confident, motivated, and committed to delivering outstanding care.
* Enjoys a fast-paced environment where no two days are the same.
* Can lead, support and inspire a dispersed care team.
* Shows excellent problem-solving ability and communicates well with professionals, families, and service users.
* Can work autonomously while being a strong team player.
About TRCGroup:
We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you're choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you're looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we're a bit different We're friendly and talented and know our stuffA job shouldn't be a drag and that's why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.