Overview
Role: Field Service Technician - MFDs / Photocopiers / Print
Location: East Anglia — Norfolk, Suffolk, Peterborough
Responsibilities
* Provide maintenance and repair on MFDs/MFPs/Print/Photocopier devices
* Carry out installations as and when
* Escalate technical issues promptly to minimise equipment downtime
* Identify and report additional business opportunities during service visits
* Support customer relationships to enhance satisfaction and retention
* Manage vehicle stock to improve first-time fix rates and reduce losses
Qualifications
* Strong experience within the office equipment industry as a photocopier engineer with experience carrying out service, repair and maintenance on MFD equipment
* Self-motivated with excellent customer service skills and a flexible approach
* Ideally up-to-date manufacture training on MFDs
* Networking capabilities
Benefits
* Salary up to £34,000
* Bonus - £1,000 PA
* 23 days holiday + Bank Holidays
* Full training
* Van / Car + fuel card
* Pension and flexible retirement plans
* Wellbeing support including EAR, medical cover, and lifestyle discounts
* Career development and lifelong learning opportunities
How to Apply
Apply today. We encourage early applications to avoid missing out.
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