About the Role
Our stores are the life and soul of our business. The Sales Associate plays a key role in achieving high standards by delivering excellent customer service and building brand loyalty.
Responsibilities
* Ensuring high levels of customer satisfaction through excellent service
* First point of contact for authorizing discounts and resolving customer queries
* Being a brand ambassador, demonstrating in-depth product knowledge
* Building and maintaining professional relationships with our customers
* Outfit building for customers and making further product recommendations
* Assessing customers’ needs and providing assistance and information on product features
* Driving store KPIs and suggesting ways to improve
* Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
Qualifications
* Have a previous track record within hospitality or retail
* Effective communicator and collaborator who can win together
* Inspire trust and recognize and celebrate the contributions and achievements of others
* Adapt quickly to new situations
* Act with purpose, showing a clear presence on the shop floor
* Take ownership and make informed decisions to find in‑store solutions
Equal Opportunity Employer
PVH Corp. or its subsidiary (“PVH”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also commits to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
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