37.5 hours per weekMonday - FridayShifts 0700 - 1500 / 1000 - 1800 (Alternative Shifts)£12.97 per hourSodexo Reward HubCheck your local transport links here: Plan Your Journey | Traveline - the destination you should input is CF10 1EPJob Introduction:We are looking for a professional and customer-focused BEC Receptionist to join our team at HMRC Cardiff.This is a varied and fast-paced role where you will coordinate corporate meetings, support event delivery, and provide a high standard of front-of-house service to delegates and visitors.You will be the first point of contact for clients, ensuring every event runs smoothly and delivers an exceptional guest experience.What you'll do:Coordinate corporate meetings and event requirementsLiaise with clients to confirm accurate event details and itinerariesPrepare function sheets and manage booking systems to maximise occupancySet up, refresh, and break down meeting rooms to agreed standardsSupport catering presentation and meeting room service standardsCarry out receptionist and administrative duties (phones, emails, paperwork)Support daily audio-visual checks and assist when requiredMaintain cleanliness of meeting rooms and kitchen areasMonitor compliance with Health & Safety, Food Safety and COSHH regulationsHandle customer queries or complaints professionally and promptlyAssist with furniture movement and room configurations as neededWhat You Bring:Essential:Strong customer service skillsGood organisational and administrative abilityUnderstanding of Health & Safety proceduresAbility to work as part of a team and deliver to agreed standardsDesirable:Ability to work on your own initiativeWelsh speakerWhat we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of something greater? Apply today!Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications