Overview
Please note: Kendal or Lancaster will be the base but will require regular travel across offices (Kendal and Lancaster) and across the Cumbria region. Minimum of 60% of the working week in an office; however, requirements may vary based on operational needs. Regular weekend duty cover on a rota basis is required, with toil/flexi in addition to enhanced weekend pay.
Eligibility: Candidates must hold a full UK Manual Driving Licence. We cannot accept candidates who hold an automatic Driving Licence only.
Role Purpose
The post holder will:
* Support the CP Manager to ensure that all Community Payback placements meet policy objectives and comply with relevant legislation, helping people on probation on their journey and contributing to the community.
* Identify and establish community-based work projects that fulfil the Community Payback Guidance Manual requirements, including monitoring and reviewing existing projects.
* Conduct health and safety assessments of work placements and ensure compliance with organisational policy and health and safety legislation.
* Oversee the placement induction procedure, define tasks and safe working practices, and manage allocation and use of required tools and equipment.
Responsibilities, Activities & Duties
* Find and assess a wide range of suitable Community Payback placements, including opportunities for service user training and future employment, and placements appropriate for people with protective characteristics.
* Assess the viability of income generation opportunities within new placements; discuss with beneficiaries and manage the process to maximise potential.
* Complete a schedule of safe working practices for work and create a project file in accordance with Health and Safety standards.
* Promote positive relationships with beneficiaries and stakeholders, including meetings and site visits, to manage customer/stakeholder relationships and promote a positive perception of the PS with community networks.
* Ensure a safe working environment for staff, service users and beneficiaries on all Community Payback sites in compliance with Health and Safety legislation and PS policy.
* Ensure placements remain compliant with quality requirements and take action to improve or discontinue placements where quality standards cannot be met.
* Coordinate tools, equipment, appropriate clothing and PPE, and other resources; ensure equipment complies with Health and Safety requirements and that users are trained to use it safely.
* Provide relevant Health and Safety Training to staff as needed and in line with the service delivery plan.
* Support investigations into Health and Safety incidents; ensure serious incidents and near misses are reported and lessons learned are shared within the team.
* Support electronic, social media and other channels to receive nominations for new placements and promote Community Payback within PS guidelines.
* Liaise with probation practitioners to exchange information and maintain appropriate working arrangements.
* Participate in rota planning, delivering and reviewing service user induction.
* Recruit, support and coordinate Mentors who encourage service user engagement and access to local support networks.
* Cover the CP supervisor role when required to avoid cancellation of placements for operational reasons.
* Contribute to the training of CP supervisors and beneficiaries, as appropriate.
* Establish and maintain working relationships with stakeholders (including local authorities and charities) to ensure sufficient Community Payback placements and explore opportunities for on-the-job training and education to develop skills and employability during unpaid work hours.
Working Pattern & Additional Information
* Working pattern includes weekend work when needed to cover CP supervisors or to visit project sites (e.g., schools not accessible on weekdays); weekend work is paid at a higher rate.
* Hybrid Working arrangements may be offered where business needs allow; discussed and agreed with the successful candidate and reviewed regularly. Nationally advertised roles may be based at a MoJ office location or nearest Justice Collaboration Centre/Justice Satellite Office.
* Standard full-time hours are 37 per week (unpaid breaks). Part-time, flexible and job-sharing patterns are considered in accordance with HMPPS Flexible Working policy.
* Salary: New entrants to the Civil Service join at the entry point for the advertised band; details provided in the offer. The Probation Service offers annual pay progression through a Competency Based Framework (CBF).
* Addresses listed in the advertisement are indicative; we aim to offer vacancies within a 60-minute commute of your home location.
Eligibility, Security & Benefits
* Security: All candidates are subject to security and identity checks prior to taking up post.
* Benefits: A range of Family Friendly policies, flexible benefits, and information on childcare support schemes where applicable.
* Leave: Annual leave is 25 days on appointment, rising to 30 days after five years, plus public holidays (pro-rata for part-time roles).
* Pensions: Local Government Pension Scheme (LGPS) through GMPF; existing Civil Servants may transfer terms on move.
* Training & Networks: Training opportunities and employee networks for minority groups; opportunities to join networks for ethnic origin, disability, caring responsibilities, women, and LGBTQ+ staff.
Compliance & Other Details
* Compliance with Civil Service Success Profile Behaviours: Managing a Quality Service, Working Together, Communicating and Influencing, Delivering at Pace, Making Effective Decisions.
* Required experience includes driving a UK Manual Driving Licence; ability to drive a Minibus D1 and trailer; NVQ assessor qualification for service users (e.g., OCN) is desirable.
* Evidence of teamwork, stakeholder engagement, and experience conducting workplace reviews with health and safety considerations (IOSH Level 3 or Managing Safely preferred).
* Other details: Ability to fulfill all spoken aspects of the role in English (Welsh where specified in Wales).
* Notes on accessibility to the Civil Service Code, complaint channels, and disability adjustments during recruitment are included in this section.
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