Executive Assistant Kings Lynn Permanent | Full time, hybrid Up to £45,000 DOE Hybrid working SF Partners are looking for a highly organised, proactive, and detail-driven Executive Assistant to work closely with the COO, supporting day-to-day operations, key projects, and cross-functional initiatives. This is a fast-paced and varied role suited to someone who thrives under pressure, uses initiative, and can combine strong analytical skills with a hands-on approach. This is for a great client of ours in Kings Lynn, who have recently undergone a huge transformation process, so you will be joining the business at a fresh and exciting time. The successful candidate will be confident managing sensitive information, highly proficient in Excel, and comfortable handling customer escalations with professionalism and urgency. Key Responsibilities: Executive Support Manage the COO's calendar, inbox, and communications, ensuring priorities and deadlines are effectively managed Prepare reports, presentations, and updates for internal and external stakeholders Draft correspondence and review documents with a high level of accuracy and confidentiality Coordinate meetings, travel, and events Project Coordination Support the planning and delivery of key operational and strategic projects Track progress, manage timelines, and maintain project dashboards using Excel and relevant tools Follow up on actions, identify potential delays, and ensure projects stay on track Operational Support Assist with performance tracking, KPI reporting, and data analysis Support supplier and vendor coordination Monitor budgets and contribute to cost control initiatives Help drive process improvements and operational efficiencies Prepare materials for leadership and board meetings Customer Escalations Act as a key contact for customer issues requiring escalation Work closely with internal teams to resolve issues quickly and effectively Identify recurring problems and provide insights to improve processes and service delivery Cross-Functional Collaboration Work closely with teams across Sales, Operations, Finance, and HR to ensure alignment Maintain clear and effective communication on behalf of the COO Anticipate business needs and proactively provide support where required Skills & Experience Proven experience supporting senior leadership, ideally within a fast-paced operational environment Advanced Excel skills (including pivot tables, formulas, and reporting) Strong project coordination or management experience Excellent communication skills, both written and verbal High level of discretion and professionalism when handling confidential information Exceptional organisation, attention to detail, and ability to manage multiple priorities Proactive, adaptable, and solutions-focused approach