Systems Developer / Technical Support Engineer
A fantastic opportunity has arisen for a Systems Developer / Technical Support Engineer to join our Littlehampton based law firm on an initial 6 Month Fixed Team Contract.
Responsibilities
* Work directly with internal stakeholders to understand business processes, operational requirements, and system needs.
* Translate business requirements into system workflows, configurations, and functional implementations.
* Configure and implement software platforms, integrations, and operational tools.
* Support the setup, maintenance, and optimisation of system environments.
* Develop and document workflows, automation processes, and configuration standards.
* Provide technical support and troubleshooting for system-related issues.
* Assist with testing, implementation, and rollout of new features or system updates.
* Identify opportunities to improve operational efficiency through better system configuration and workflow design.
* Collaborate with product, operations, and leadership teams to ensure systems align with business objectives.
Knowledge, Skills and Experience
* Experience working with business systems, platforms, or SaaS tools in a configuration or implementation capacity.
* Strong understanding of workflows, system integrations, and operational processes.
* Ability to translate business requirements into practical system solutions.
* Experience with system setup, configuration, and troubleshooting.
* Comfortable working with APIs, integrations, or automation tools (beneficial but not necessarily heavy coding).
* Strong problem‑solving and analytical skills.
* Ability to communicate effectively with both technical and non-technical stakeholders.
* Experience documenting processes and system configurations.
* Self‑starter who is comfortable working in an evolving and fast‑paced environment.
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