Cbs advisor - retail

Customer Service Advisor - Retail


Pay Rate: £12.60 per hour (weekly pay)
Contract Length: 4 months (possibility to be extended)
Start Date: Monday 1st September 2025
Location: Manchester City Centre (Office-Based)
Background Checks: DBS and Basic Credit Check Required


Join our client in Manchester as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across the Membership & Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and previous experience in a contact centre or customer-facing role are essential.

The office is conveniently located just 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. We offer state-of-the-art facilities, including a fully equipped gym, coffeehouse, as well as a shop and post office.


Working Hours:
* 37.5 hours per week on a rotational basis.
* First and second weeks: Monday - Friday, 9 am - 5 pm for training.
* Weekend working is required (1.5 weekends in 3 with pre-arranged lieu days during the week).
* After training, engage in diverse shift patterns, including:
Monday-Friday: 0900-1700, 1200-2000, 1400-2200.
Saturday-Sunday: 0900-1700, 1200-20.00.