HalianTechnologyisseekingahighlycapableDeliveryManagertoleadtheevolutionandoperationofdigitalsupportservicesacrossourData&AIplatforms.Thisisastrategicanddelivery-focusedleadershipposition,idealforsomeonewhothrivesinfast-paced,high-availabilityenvironmentsandispassionateaboutdeliveringcustomer-centricdigitalexperiencesthroughoperationalexcellence.
AstheDeliveryManager,youwilldefineandmanagesupportstrategiesandoperationalmodelsforasuiteofdata-drivendigitalplatforms,includingweb,mobile,APIs,andcustomerintelligenceservices.Youllensurerobustsupportusingbothinternalandthird-partyresources,embedautomationandobservability,andhelpmodernisesupportfunctionsaswescaleourdigitalandAIcapabilitiesacrossthebusiness.
KeyResponsibilities
1. OwnanddelivertheData&AIdeliveryroadmap,ensuringreal,measurablebusinessoutcomes
2. Leadtheend-to-enddeliveryofAIanddatainitiatives,frominitialscopingthroughtoexecutionandoptimisation
3. DriveprojectandContinualImprovement(CI)outcomesalignedwithstrategicbusinessgoals
4. Proactivelyidentify,manageandcommunicaterisks,dependencies,anddeliverytimelines
5. Ensurealignmentandintegrationwithcross-functionalteamsincludingInfrastructure,EPOS,Engineering,andSupportServices
6. Managethird-partyvendorsanddeliverypartnerstoensurevaluean...