Overview
Are you an experienced people supervisor with a proactive mindset and a passion for safety and security? Lancashire Teaching Hospitals seeks an Operational Senior Security Supervisor to join the Security Department. This pivotal role leads and supports the security team to deliver safe, effective, and responsive services across hospital sites. You will work with the Security Management Team and key stakeholders to manage daily operations, respond to incidents, and maintain a secure environment for patients, staff, and visitors.
What We Offer
* A supportive and inclusive working environment.
* Full training and development, including access to in-house and externally recognised qualifications.
* Opportunities for career progression within the NHS.
* The chance to make a real impact in creating a safe place to work, visit, and stay.
This is a hands-on, operational role where you will be actively involved in the day-to-day running of the security service. If you're ready to take the next step in your career and contribute to the safety and wellbeing of our hospital community, we'd love to hear from you. To support the security team in all aspects of the security role, undertaking shop floor duties to support and lead the security team and drive standards forward.
To assist and support on all administrative duties and standards within the operational security team. This will include the population of staffing rotas, annual leave management, sickness management and any other ad-hoc duties as required. To assist in promoting the security strategy to provide a safe place to visit and work. It will include development and mentoring of the security Officers via regular feedback and one-to-one development. Assist in providing supervision, leadership and support to the whole Trust security team covering 24/7 on both primary hospital sites and any other Trust premises, as and when required.
This is a full-time position, working contracted hours of 37.5 hours per week with a holiday allowance starting at 27 days plus an additional 8 bank holidays. You will be working at both Preston and Chorley Hospital sites, on a 4 on 4 off rotating shift pattern covering all operational hours across both sites when needed. This will include nights and weekends. Unsociable and weekend enhancement are paid when these are worked. As a band 4 officer, you will be expected to obtain earnings of up to £36k with the opportunity for working overtime on an ad hoc basis.
Responsibilities
* Deliver the Service – identify and respond to user needs and solve problems/complaints as they arise, with effective liaison to other staff groups, particularly clinical, and actively seek constructive feedback on service provision.
* In managing the Security team the Senior Supervisor oversees a range of services.
* If required, ensure that control and restraint techniques (as detailed in approved training) are appropriately applied to fulfil duties and responsibilities.
* Ensure that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to the Manager as necessary.
* Use of several computerised systems related to Security and Car Parking.
* Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed, compliant, and within budget restrictions.
* Report any untoward incidents concerning staff to the Deputy Security Manager - Operational Security Manager.
* Report and log any criminal acts to the Police and the Deputy Security Manager - Operational Security Manager.
* Respond to fire alarm activations as per Standard Operating Procedures, including stand-down protocols for the fire service, and liaise with other Trust staff on a site-wide basis.
* Provide emergency assistance to all staff as required.
* Complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.
* Ensure that all staff maintain their security mandatory and annual training directives as required by the Trust.
* Supervise and manage the Security Hub activity and services; ensure Security Officers monitor all Security Hub functions and assume control of incidents as required until resolution.
* Monitor fire protection systems and coordinate the security team and supervisors during fire alarm activations as per SOPs.
* Monitor and report any faults of door access systems (G4S-based software) to ensure access and security systems are working.
* Monitor data downloads as required in line with Trust directives and the Data Protection Act 2018, Trust Policy and SOPs.
* Monitor the administration and production of door access cards.
* Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act and GDPR, including downloading CCTV footage for evidence for police.
Working for Our Organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and provide specialist care to 1.5 million people across Lancashire & Cumbria. Working with us offers varied development opportunities, the chance to learn new skills, meet great people and do things you may not have done before. You will have the opportunity to make an impact, be challenged to think differently, be bold, and help innovate to keep improving things. Everything we do centers around patient care and enhancing their experience, which means your role is pivotal and something to be proud of.
We are committed to promoting equality of opportunity, celebrating diversity and eliminating any form of unlawful discrimination. All individuals are encouraged to apply. Our DBS information and infection prevention controls are included as part of the recruitment process where applicable.
Supporting Information and Guidance: The following principles apply to applications and recruitment, including information on a What we can offer you guide, secondments, and disclosure checks. If you require adjustments in the recruitment process, contact the recruitment team at the earliest opportunity. AI in applications: applicants are encouraged to personalise their supporting information and declare if AI tools were used. The organisation provides a guide on this and related policies as part of the application process.
Disclosure and Barring Service checks: If required, checks will be administered and costs recovered in line with policy. DBS checks remain free for volunteers. Infection prevention and control measures apply at all sites.
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