Job Description
Logistics Coordinator
We are currently recruiting on behalf of our client for a Logistics Coordinator to join their team based in East Grinstead. This is a fantastic opportunity to play a key role in the coordination of dispatch and receipt of finished goods, spare parts, and purchased components at their UK facility. The successful candidate will ensure timely and cost-effective delivery of customer orders across designated territories.
Key Responsibilities
Dispatch & Receiving
* Coordinate daily customer deliveries using the most cost-effective freight solutions.
* Ensure accurate and timely fulfilment of customer orders to the correct destinations.
* Process orders using M3 ERP and Pro Doc systems.
Logistics Administration
* Respond to customer enquiries via phone and email.
* Provide tracking information and maintain proactive communication to ensure customer satisfaction.
* Develop and maintain strong relationships with freight forwarders.
Freight & Documentation
* Review freight contracts and performance to ensure cost-efficiency and service quality.
* Prepare and manage shipping documentation including Commercial Invoices and Certificates of Origin in compliance with customs regulations.
Warehouse Support
* Assist with picking, packing, and booking in stock.
* Ensure accurate stock handling and storage in line with documentation.
* Forklift training provided if required.
Customs & Duty Management
* Regularly audit VAT and Duty invoices to ensure correct application of rates.
* Identify and pursue opportunities for reclaiming duties on exports outside the EU, including retrospective claims.
Candidate Profile
* Previous experience in logistics coordination, ideally within a similar sector.
* Strong knowledge of freight and warehouse operations.
* Proficiency in ERP systems (preferably M3) and logistics documentation tools (e.g., Pro Doc).
* Excellent organizational and communication skills.
* Ability to work both independently and collaboratively.
Benefits
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* Supportive and dynamic working environment.
Please apply now! .