*About Us*
Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.
With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.
*The Role*
Titchfield Digital Support is seeking a skilled, experienced Digital Technician to join our technical team. This role involves installing, maintaining, and troubleshooting digital systems and providing expert guidance to junior technicians.
_Duties include:_
* Lead the installation, maintenance, and troubleshooting of complex digital systems.
* Diagnose and resolve high-level technical issues in a timely and efficient manner.
* Provide expert support to both internal teams and clients, ensuring issues are resolved with minimal disruption.
* Stay up to date with the latest technological advancements and industry best practices.
* Be part of technical projects from start to finish, ensuring they meet client requirements and are delivered on time.
* Coordinate with other departments to ensure smooth execution of projects and service requests.
* Be responsible for resources and technical inventory for ongoing projects, ensuring you are equipped for all tasks.
* Assist with managing and tracking tools, equipment, and inventory using the Hilti On! Track system.
* Ensure that technical equipment is well-maintained and fully functional.
* Conduct regular inventory audits and assist in improving asset management practices.
* Manage customer relationships by delivering expert technical support and ensuring satisfaction.
* Understand technical needs and provide high-level solutions.
* Carry out site inspections and ensure compliance with safety regulations.
* Assist in the management of site waste and recycling efforts.
* Work collaboratively with other team members and departments.
* Report any safety hazards or incidents.
* Maintain accurate records of daily activities, materials used, and any incidents that occur on-site.
* Assist other departments with ad-hoc duties, as and when required.
* This role will entail working evenings and weekends.
*What is expected of you*
* A relevant technical degree, diploma, or equivalent industry certification.
* Minimum of 2 years’ experience in a senior technician or technical support role.
* Proven experience in troubleshooting, installing, and maintaining digital systems.
* Experience with inventory management systems, particularly Hilti On! Track is a plus.
* Strong problem-solving and critical thinking abilities.
* Exceptional communication and interpersonal skills.
* Ability to manage multiple tasks and projects simultaneously.
* Proficient in technical tools and diagnostic software.
* Knowledge of safety standards and compliance in a technical environment.
* Willingness to learn new skills and adapt to various on-site environments and challenges.
*What will we do for you*
* Employee discounts to Bright Exchange
* 28 days holiday
* Company pension
* Company vehicle and fuel card
* Company phone
* Company uniform
* Ongoing training support
* Multifunction Tester Equipment provided
* Specialist tools & equipment provided
*What to do next*
This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.
If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Company car
* Company pension
Work Location: On the road