GLL is currently recruiting Leisure Team Member Apprentices to work at Helston Sports Centre. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UKs largest Leisure provider.
GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
1. Understanding the services and products on offer to assist with customer questions and queries
2. Supporting different types of customers with different needs
3. Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
4. Support the centre to deliver swimming lessons where required (qualification dependant)
5. Sharing knowledge with customers on the role exercise plays in health and wellbeing
6. Conducting customers' gym inductions and health screening where required (qualifications dependant)
7. Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience
8. Supporting GLL's visions and values
9. Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
10. Ensure all training and qualification deadlines are met in agreement with your tutor and manger
11. Achieve and maintain all necessary qualifications including ongoing CPD training
12. Keep up-to-date with trends and developments in the leisure industry
13. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
14. National Pool Lifeguard Qualification (NPLQ)
15. First Aid at Work (Level 3)
16. STA Award in Teaching Swimming
17. STA Certificate in Teaching Swimming
18. Level 2 Gym Instructor
In return, you will get:
19. A full time permanent position
20. Industry leading rates of pay
21. Discounted membership at our leisure centres
22. Discounts across thousands of retailers (GLL Extras)
23. A fantastic pension scheme
24. 25% off Red Letter Days
25. 25% off Buy A Gift
26. 20% off GLL spa experience treatments and associated products.
27. Ride to work scheme
28. Free eye tests and discounted glasses
29. The opportunity to join the GLL Society and have a say in how we are run plus associated social events
30. Exclusive discounts on our villas in Portugal
31. Exclusive discounts on our Ski chalets in Bulgaria
32. Health assurance
33. Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.