Location: Haverfordwest
Salary: National Minimum Wage for age + £0.30 per hour –Permanent Part Time (Monday to Thursday, 8:30 am – 4:30 pm) (1 hour lunch)
About Us
We are a well-established accounting firm with a strong client base and a focus on providing reliable, personal service. With our long-serving receptionist retiring, we are looking for a capable, friendly, and tech-savvy professional to join our team—someone who is ready to take on more than just answering the phone.
The Role
This permanent role combines traditional front-desk duties with hands-on support in administration and operations. It's ideal for someone who enjoys varied tasks, has good IT skills, and likes to stay busy and organised.
You'll be supporting the day-to-day running of the practice—answering calls, helping clients, and assisting with document management, invoicing, client VAT returns and office systems. It is a role that can expand and develop.
Key Responsibilities
* Answer and direct incoming calls.
* General copy typing/dictation.
* Greet visitors in a professional, friendly manner.
* Manage client appointments, emails, and incoming/outgoing mail.
* Maintain digital and paper-based filing systems.
* Data entry and updating client records on practice management system.
* Support with tax return submissions.
* Assist with invoice processing and bookkeeping support.
* Take card payments.
* Assist PA to the partner.
* Organize supplies and liaise with external service providers.
* Provide general admin support to the office team.
What We're Looking For
* Strong communication and interpersonal skills.
* Confident using Microsoft Office (Word, Excel, Outlook) and Adobe.
* Comfortable learning new software and systems.
* Well-organized, accurate, detail-oriented and proactive.
* A professional attitude and the ability to work independently.
* Ensuring confidentiality of client information.
Bonus Points For
* Experience in an accounting or professional services office.
* Familiarity with Xero, QuickBooks, Sage or other bookkeeping tools.
* Interest in supporting marketing and client communications.
What We Offer
* A supportive, quiet office environment.
* Company pension
* Life insurance
* On-the-job training in our systems and processes.
* Job security in a long-standing, stable business.
* Opportunities to take on more responsibility over time.
Education
* A level or equivalent
Work location
In person – permanent part-time.