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Supv, customer service

Whitehaven
WestRock
Service
Posted: 17 April
Offer description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Smurfit Westrock is a global leader in sustainable paper and packaging, operating in 40 countries with over 500 packaging converting operations and 59 paper mills. With the circular economy at the core of our business, we use renewable, recyclable and recycled materials to create sustainable packaging solutions. For home and beauty products, our paper-based consumer packaging solutions combine elevated form and reliable function to meet the needs of today’s brands and shoppers. Our team of over 100,000 professionals drives operations across 40 countries on 6 continents and Smurfit Westrock are proud to be included on TIME Magazine’s World’s Best Companies 2025 list for the second year running.

Our Consumer Packaging business in Europe supplies paper-based packaging, leaflets and labels for a wide variety of household names in industries such as food and beverage, healthcare, beauty and personal care, premium wines and spirits, and much, much more. With more than 5,500 colleagues across 10 countries and 34 operating locations, Smurfit Westrock's European Consumer Packaging operation is ideally positioned to provide innovative, sustainable packaging solutions to customers across the globe.

Overview

Are you a strategic thinker with a passion for efficacy, leadership and driving results. We are on the lookout for a Supply Chain Team leader that will lead and motivate a team to deliver on all supply chain operations.

The Role

1. Responsible for working capital control and cost management.
2. Drive a team to achieve budgeted level of Raw Material stock.
3. Review aged stock controls with the team and report this on a weekly/monthly basis.
4. Review planning board on a daily basis to ensure all requirements from the team are being met.
5. Identify possible cost savings by sourcing the best possible suppliers and outworkers in relation to price, quality, and ability to deliver high quality product and service within the desired/agreed timescales.
6. Participate in and contribute to Continuous Improvement projects at department or site level.
7. Responsible for supporting third party warehouse and assess any possible cost savings.
8. Responsible for the management of outwork services or operations
9. Initiate technical complaints and supplier claims.
10. Manage stock resale options.
11. Authorise customers/suppliers’ invoices.
12. Review and update work instructions/Standard Operating Procedures (SOPs)
13. Developing and building good relationships with multiple suppliers and customers
14. Attend supplier offices for reviews/training when needed.
15. Communicate throughout the different departments and levels of business to ensure they are aware of any changes/developments at the quickest possible opportunity.
16. Liaise with the production and warehouse teams on a daily basis.
17. Build and maintain good relationships with internal and external customers.

Knowledge, Skills, Experience

18. Previous leadership experience in a supply chain role in a distribution/high volume manufacturing environment
19. Knowledge of good manufacturing practice and quality standards
20. Methodical approach to undertaking tasks
21. Problem solving skills.
22. Excellent interpersonal skills
23. The ability to lead by example.
24. Logical/Rational approach to problem solving.

What we offer

25. Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme.
26. Ongoing training and development opportunities
27. 24/7 confidential support for you and your family

Does this sound like you? we want to hear from you.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.

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