Area Planner - 3 Month FTC
Central London | 2-3 days hybrid working
£15.83 per hour (PAYE)
A well-established organisation is looking for an Area Planner to join their team on a 3-month fixed-term contract. This is a fast-paced, operational role supporting responsive repairs, ideal for someone organised, proactive, and confident managing high volumes of work.
The Role
You'll be responsible for planning and coordinating operatives' diaries, ensuring repairs are scheduled efficiently while balancing customer needs and operational priorities.
Key Responsibilities
* Plan and manage operatives' daily schedules to support KPI delivery
* Coordinate maintenance and repair appointments effectively
* Maintain and update scheduling systems with accurate, real-time information
* Liaise with internal teams and customers regarding appointments and updates
* Handle enquiries via phone, email, and systems in line with service standards
* Support subcontractor coordination, including purchase and variation orders
* Ensure compliance with GDPR and health & safety procedures
* Identify and elevate any safeguarding concerns appropriately
What We're Looking For
* Experience in a customer-focused or scheduling/planning role
* Ability to work to targets in a busy, fast-paced environment
* Strong organisation and time management skills
* Confident communicator, both written and verbal
* Good working knowledge of Microsoft Office (Word, Excel)
* Experience using databases or scheduling systems
Desirable
* Experience scheduling repairs or working with operatives/subcontractors
* Exposure to high-volume data or admin environments
* Understanding of invoicing or commercial processes
This is a great opportunity to gain experience within a structured, high-performing team, with a strong operational backbone and clear processes in place.
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