Job Description
Part-Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.
Why this job matters
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be speaking with customers over the phone about various broadband tech-related queries. Whether helping with a simple router question or handling more complex issues, you'll support customers throughout their journey.
No specific experience is required to join us. If you’re naturally helpful, calm, and capable of building relationships, we can train you on the rest.
This role offers flexibility to support your life commitments. We aim to help you succeed by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses. Pro Rata for Part-Time Hours
* Online GP access 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support to develop your career within EE, with tailored training and growth opportunities.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental cover for you and your family.
We also offer a positive team culture, meaningful support, and training to help you build a lasting career. What are you waiting for?
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