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Head of asset and supply chain

Manchester
Permanent
Smart DCC
Posted: 18 August
Offer description

The role

London or Manchester (Hybrid working model, 2 days a week office based, 3 days remote)

Competitive Salary plus performance related bonus

Role

We are seeking a strategic, experienced, and dynamic Head of Asset & Supply Chain to lead and evolve DCC’s end-to-end supply chain and logistics operations. This is a high-impact, high-profile position within DCC, responsible for managing a critical national infrastructure supply chain supporting the UK’s Smart Meter rollout.

You will oversee the supply and lifecycle of up to 3 million communication hub units annually, representing an asset value of approximately £170 million per year. This includes managing forecasting, ordering, forward and reverse logistics, supplier relationships, budget oversight, and sustainability initiatives.

You’ll work cross-functionally with teams across Operations, Technology, Service Delivery, Finance, and Commercial – and represent DCC externally with key government and regulatory stakeholders including Ofgem, Smart Energy Code Administrators, and the Department for Energy Security and Net Zero.

What will you be doing?

1. Lead and manage the Comms Hub Supply Chain, ensuring reliable and cost-effective support to the Smart Meter rollout.
2. Oversee device manufacturing, international shipping, UK warehousing, B2B deliveries, returns, refurbishment, and secure disposals.
3. Manage a high-performing team and build strategic supplier partnerships.
4. Own and evolve the Communication Hub Ordering Policy, ensuring compliance, cost-efficiency, and sustainability.
5. Develop and implement the future Supply Chain Strategy in collaboration with the Director, Product & Networks.
6. Take ownership of the in-life budget and ensure alignment with finance and commercial functions.
7. Lead programmes to support technology transitions, including potential mass returns and the shift to 4G-enabled devices.
8. Ensure delivery against all Operational Performance Measures (OPR) and KPIs, contributing to value delivery and shareholder returns.
9. Represent DCC in regulatory and industry forums, and influence outcomes at a national level.

What are we looking for?

We’re looking for an experienced and passionate leader who thrives in a strategic, customer-facing role and brings a high level of commercial and operational acumen.

You will:

10. Be a strategic thinker with excellent attention to detail and strong decision-making abilities.
11. Be a proven people leader, with the ability to develop and inspire high-performing teams.
12. Be able to communicate and influence at C-suite and government level.
13. Have a strong track record in high-volume asset tracking and supply chain management in a B2B and regulated environment.
14. Demonstrate deep expertise in logistics, supply chain operations, and supplier relationship management.

Essential Experience

15. Senior leadership experience (Head of or equivalent) in supply chain, logistics, or a related field.
16. Experience working in regulated industries such as Energy, Telecoms, Financial Services, or Smart Metering.
17. Proven success in leading teams and influencing in matrix organisations.
18. Strong experience managing Tier 1 suppliers and cross-functional internal stakeholders.
19. Strong analytical skills and a commitment to continuous improvement.
20. Proficiency with MS Office tools (Excel, Word, PowerPoint).

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact

Please click for the Capita statement.

Smart together

Our values and behaviours

Make a difference

We believe in our purpose. Together, we work as one team, always looking for ways to improve and support DCC’s role in a low-carbon future.

Act with integrity

We treat everyone with kindness, consideration and respect. We keep our promises to our customers. And if something doesn’t feel right, we speak up.

Be accountable

You can depend on our word. We’re clear about our roles and we take the initiative, while respecting the processes we have in place.

Rewards & Benefits

Get perks that work

Personal Development

Our training and development opportunities help you be your best self – from regular 1-2-1s all the way up to professional qualifications.

Group income protection

Provides a continuous income if you're unable to work due to illness or injury for more than 26 weeks.

Pension Plans

Our Capita Choice partners will match the salary contributions you make to your pension up to 5%, depending on your plan and time with us.

Flexible Holidays

Need more time off? Increase your standard 25 days of leave by buying extra to rest, spend time with family or satisfy your wanderlust.

Cycle to Work Scheme

We’re big on keeping things green. If you want to cycle to work, we'll loan you the gear through salary sacrifice to make it tax-efficient.

Flexible working

As we all transition to a new normal, we can help you find the hybrid working pattern that suits you and your team best.

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