Description About the team You’ll join Argos’ Services & Propositions team, shaping how customers experience delivery and value‑added services across the Argos proposition. Working at the heart of a fast‑moving, customer‑focused ecommerce business, the team blends commercial performance with strategic development to evolve existing propositions and launch new ones. You’ll collaborate closely with colleagues across Trading, Tech & Product, Digital, Supply Chain & Fulfilment, Finance and Marketing, influencing senior stakeholders and helping set the direction for ‘More Argos, More Often’. More about the role As a Proposition Development Manager, you will scope and define the propositional roadmap for key customer‑facing changes, balancing commercial outcomes with customer experience. You’ll develop and socialise a strategic point of view on areas such as delivery pricing and proposition, value‑added services (for example Trade‑In and Installation) and strategic priorities such as loyalty, ensuring priorities are understood and adopted across the business. Day to day, you’ll use market, competitor, customer, financial and operational data to identify opportunities, build structured analysis and (where relevant) business cases, and present recommendations to senior leaders. You’ll represent the Commercial voice in end‑to‑end proposition thinking, manage risks, issues and dependencies, and establish ways of working that enable delivery at pace. The team also owns the propositional evolution and ongoing success of large and small item delivery and value‑added service contracts, including performance tracking, optimisation and partner management to agreed service levels. More about you You bring strong commercial and proposition thinking, and you’re comfortable translating ambiguous questions into clear, hypothesis‑led problem solving. You can collate and analyse data to generate insight, create simple strategic frameworks, and communicate recommendations clearly to a range of audiences including senior stakeholders. You will be able to unite cross‑functional teams around shared outcomes, track progress with robust processes and regular governance, and manage interdependencies across a complex organisation. You’ll work collaboratively, seek and provide feedback, and keep the customer at the centre of decision‑making while delivering change at pace. Essential criteria Demonstrated experience producing structured commercial analysis that informs recommendations (e.g., options appraisal and/or business case outputs) Ability to use and interpret market, customer, financial and operational datasets to identify opportunities and track performance using clear metrics Experience leading cross‑functional delivery through defined governance (e.g., setting objectives, milestones, risks/issues and dependencies) to achieve agreed outcomes Ability to present and influence stakeholders at multiple levels, including facilitating decision‑making on priorities and trade‑offs Working knowledge of tools used for analysis and reporting (e.g., Excel and at least one of SAP, SQL, SAS or similar) LI-MB1 ArgosCommercialandDigital ACDPropositions Responsibilities At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future. Qualifications We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).