Parts Sales Advisor | Near Horsham | £32,500 (Negotiable on experience) + Benefits
Due to promotion, I am now looking to recruit a Automotive background Parts Advisor to join very busy facility based near Horsham, West Sussex.
As the Parts Sales Advisor, you will play a vital role in assisting customers, providing expert advice, and ensuring they receive the right parts and consumables for their machinery.
Your exceptional customer service skills and product knowledge will be essential in delivering a seamless and satisfactory experience to our valued customers.
Responsibilities;
* Identifying customer spare parts requirements: In-store, over the phone, and via email, using online parts systems
* Sales Order Processing and Invoicing: Using our Dealer Management System (Ibcos Gold)
* Organising part returns: Within time restrictions and coordinating with couriers
* Assisting with rolling stock-taking programmes: Ensuring all stock is correctly located at all times
* Pre-picking of parts
* General housekeeping: Maintaining tidiness of the department
* Maintaining a clean and safe working environment
* Managing goods in and out: Receiving, checking, and putting away supplier deliveries, and informing of shortages or damaged stock
Skills Required;
* Excellent customer communication skills and telephone manner essential
* Agricultural machinery or automotive knowledge essential
* Computer literacy: Confident using Microsoft Word, Excel, and Office
* Ability to work under pressure and in a fast-paced environment
* Good time keeping
* Flexibility: Willing to adapt when needed
* Multi-tasking ability
* Deadline orientated
* Organised
* Experience working with Ibcos Gold system: Advantageous but not essential, as full training will be provided.
* Ability to work under pressure in a fast-paced environment as part of team and independently
On offer:
* Starting salary in the region of £32,500 (Negotiable on experience) + Benefits
* Career progression
* On-going training
If you are interested in this position, please do not hesitate to contact us for an informal chat about your background.
We aim to contact back all applications for any of our roles, within 24 hours of receiving C.V.
Job Types: Full-time, Permanent
Pay: £32,500.00-£35,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Sick pay
Ability to commute/relocate:
* Horsham RH12: reliably commute or plan to relocate before starting work (required)
Experience:
* Proven and stable employment Automotive Parts: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person