Your newpany
Birmingham City Council is one of the largest local authorities, delivering essential public services to residents across the city. The council plays a critical role in supportingmunities, ensuring public safety, and delivering services that are legallypliant, high-quality and inclusive. Bereavement, Registration and Mortuary Services operate in a highly regulated environment, requiring strongernance,pliance and professional standards.
Your new role
As apliance Officer, you will be responsible for ensuring that Bereavement, Registration and Mortuary Services operate safely, legally and in line with statutory, regulatory and council requirements.You will monitorpliance, review and improve policies and procedures, carry out audits and inspections, investigate incidents, and support service managers with risk management and quality assurance. You will also provide guidance and training to staff and report onpliance performance to senior leadership. This plays a key part in protecting service users, staff and the council.
What you'll need to succeed
To be successful in this role, you will need:
1. Experience in apliance,ernance, quality or regulatory role
2. Experience working in a regulated or risk‑sensitive environment (public sector, healthcare, housing, care, utilities or similar)
3. Knowledge ofpliance monitoring, audits, inspections and risk management
4. The ability to interpret legislation and apply it practically
5. Strong organisational skills with excellent attention to detail
6. The ability to work to deadlines and managepeting priorities
7. Confidence working with a range of stakeholders and service managers
8. Strong written and verbalmunication skills
9. Good IT skills, including Microsoft Word, Excel and PowerPoint
10. Flexibility to work outside normal office hours when required
What you'll get in return
11. The opportunity to work in a meaningful role supporting vital public services
12. A professional and supportive working environment
13. Exposure to senior stakeholders andplexpliance matters
14. Opportunities to contribute to service improvement and continuous improvement initiatives
15. A strongmitment to equality, diversity and inclusion
16. Access to flexible working options and wellbeing support