USN UK is a leading global sports nutrition brand, operating successfully in over 70 countries worldwide. With our record-breaking sales figures and mighty growth plans there has never been a better time to join USN! We are looking for an Operations Assistant (Online) to join our Online Team. Our ideal candidate will align to our values of One Team, Accountability, Ambition and Passion; they are at the heart of how we do business, and the Operations Assistant (Online) will drive performance through our values in line with our strategic goals. The successful candidate will be responsible for supporting day to day activities within Online Operations, Amazon and D2C, contributing to exceptional performance and service delivery. You will: * Process purchase orders for customers on their platform e.g., Vendor Central, checking stock availability and advising which products are either in stock or out of stock. * Provide updates on out of stocks and availability * Assist with inventory in the D2C fulfilment centre as well as systematic movements on Acumatica * Liaise and provide information to the Accounts team * Provide accurate, valid and complete information to customers by using all tracking tools and any information gathering that is required * Updating price lists and closing orders on Acumatica * Process customer refunds and stock reconciliations * Ensure t...