Overview
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
We’re looking for an experienced administrator to join our ward-based team at Ashworth Hospital, Maghull Health Park (L31 1HW). This role involves delivering accurate and efficient clerical, administrative support to our clinical inpatient services, Monday to Friday. Applicants must have current experience in a similar admin role and be confident touch-typists, with strong attention to detail and excellent communication skills. Flexibility, confidentiality, and a commitment to teamwork and service improvement are essential. If you meet these criteria and reflect the Trust’s values in your daily work, we’d love to hear from you.
Responsibilities
* The successful candidate will be a key point of contact on the ward, responsible for a wide range of administrative tasks including minute-taking, diary management, document handling, appointment coordination, cashier duties, and stock control.
* Document Production: Type and distribute letters, reports, and documentation to support ward and service operations, including agendas and minutes for meetings.
* Meeting Support: Prepare meeting papers, attend meetings, take accurate minutes, and ensure timely distribution.
* Ward Round Coordination: Manage documentation across all disciplines, maintain membership lists, and ensure records are up to date.
* Clinical Support: Produce and distribute documentation for key workers and clinical teams, ensuring confidentiality and compliance with Trust policies.
* Information Management: Maintain manual and electronic patient and ward records, and ensure proper disposal of confidential documents.
* Office Duties: Handle routine enquiries, manage appointments, photocopying, and general administrative tasks.
* Cashier Duties: Perform financial tasks in line with Trust procedures following appropriate training.
* Stock Management: Monitor and order stationery and provisions, keeping records of purchases.
* Visitor Coordination: Arrange and escort professional visitors within secure sites, liaising with security as needed.
* Team Collaboration: Work closely with clinical and admin staff, provide cover for colleagues, and contribute to service development projects.
* Policy Compliance: Ensure all work aligns with Trust policies, procedures, and values, including Information Governance principles.
Other information
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust expects all post holders who require an enhanced DBS for their role and work in Children’s & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Qualifications and requirements
Recent experience in a similar admin role, touch-typing skills, and proficiency in Microsoft Office are essential, along with a strong focus on accuracy, organisation, confidentiality, and teamwork.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
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