Please Note: The application deadline for this job has now passed.
Job Introduction
Location: Card Factory, 25-27 High Friars, Eldon Square, NE1 7XG
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on customer satisfaction. You will lead the store team in the absence of the Store Manager, ensuring high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a drive for excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking.
* Comfortable analyzing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support such as education tools and salary advance
* Seasonal incentive schemes
* Opportunities for retail apprenticeships
* Access to learning and development content
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you believe this role aligns with your career aspirations, click 'Apply Now'.
We reserve the right to close the vacancy once enough suitable applications are received. Early application is advised as applications are reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Frequency: Hourly
Job Reference: cardfac/TP/9576/27590
Contract Type: Permanent
Working Hours: 10
Closing Date: 24 April 2025
Location: 25-27 High Friars, Intu Eldon Square, Newcastle upon Tyne, UK
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